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Security:
For your shopping peace of mind, we have a secure server. Add items
to your Shopping Cart, then use the "Secure Checkout" button to submit
your order. Your personal information will be encrypted so it cannot be
read as it travels over the Internet. If you receive an error message when
using the "Secure Checkout" button, your browser probably doesn't
support encryption. In that case, you can use the "Normal
Checkout" button and check "Call me for C/C info" if you do not
wish to send your credit card number over the Internet. You can also call
us with your order at (651) 646-5252.. E-Mail
Address:
It is very important that you provide us with a current e-mail address so that
we can confirm your order. A telephone number is also useful should we
need to contact you. Payment:
We accept Visa, MasterCard, Discover and American Express on our
secure site and over the phone. We also accept checks and money orders but
checks take 5-10 business days to clear. In additions, when you indicate
that you are sending a check or money order, we will hold the merchandise for
ten business days to await payment. If payment is not received, your items
will returned to general stock. Shipping:
United
States:
We will ship your order within 24 hrs of the next business day via Priority Mail
and it will take about three business days for delivery. All
International Shipping:
International orders are welcome but shipping charges will be more. Please
place your order as usual and shipping charges will be based upon what you order
and where the order will be shipped. You will be notified by e-mail within
24 hrs of the order with a shipping total and will be asked for your approval.
No orders will be shipped until your approval is received. Out-of-Stock
Items: Should
an item be out of stock and it is not possible to ship within 24 hrs, you will
be notified with an estimated shipment date and given the option of canceling
the order. "Rush"
Delivery:
"Rush" delivery is available. Please contact us for a quote. Returns:
Please notify us as soon as possible if there are any problems with your order.
If the merchandise you order does not meet your satisfaction in any way, your
money will be refunded in full, but ALL RETURNS MUST BE AUTHORIZED. Please
e-mail us regarding any problem as soon as possible at sales@choochoobobs.com or call us at
(651) 646-5252 and a "return authorization" will be granted. All
returns must be received 30 days from the shipping date, must be in the
original condition and accompanied by the original shipping invoice.
Should you want to return an item, you will be responsible for shipping charges:
no COD's will be accepted. Exchanges:
Should you wish to exchange an item, you will be responsible for shipping
charges back to you. Sales
Tax:
We charge no sales tax except to Minnesota residents. Images:
Within this site you will find the registered trade marks of many different
companies. We use those trade marks solely for the description and
illustration of products we offer. All product images found on this web
site are not to be used by any person or organizations without the express
written consent of Choo Choo Bob's Train Store. All
photos found on the "Fun Stuff" page are copyright Grand Trains
and may be used for personal reference or educational use. All commercial
use by any person or organization is prohibited. Errors
and omissions found on this web site are not the responsibility of
Choo Choo Bob's Train Store.
Choo Choo Bob's Train Store 2050 Marshall Ave. St. Paul, MN 55104 (651) 646-5252 e-mail: sales@choochoobobs.com
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